PERSONAL EFFECTIVENESS
Course Name Length
Administrative
Assistant
..30
hours
Career Development
...30 hours
Creating Your Skills Portfolio
..6 hours
Creativity and Innovation
.
40 hours
Developing as a Professional
.6 hours
Job Search that Works
...6 hours
Keyboarding from A-Z
.
20 hours
Organizational Skills
.
...20 hours
Professionalism in the Office
.
6 hours
Quality Interviewing
.
6 hours
Strategic Resumes
.6 hours
Time Management
.30 hours
Administrative
Assistant Skills
Today, the administrative assistant operates at a high level, often reporting to more than one person. Learn vital skills such as how to anticipate needs, be a communication liaison, act as a project manager, and operate as your boss' information manager.
Objectives:
¨ Understanding the responsibilities of the Administration Assistant
¨ Resolving communication problems
¨ Managing multiple tasks
¨ Being prepared for increasing levels of responsibility
¨ Dealing with supervisory situations
¨ Anticipating the needs of your Manager
¨ Translating problems into information requests
This course offers the student an overview of how to define career aspirations, develop career goals, and create effective career strategies. This course covers in detail how to identify personal preferences, develop skills to help career advancement, and explore career options. This course covers in detail the guidelines to maintain productivity, steps to develop self-discipline, steps to develop an effective professional image, the advantages and disadvantages of self-study and formal education, and the guidelines to maintain work performance and morale. Lastly, this course covers in detail the steps for networking effectively, steps for communicating effectively, steps for building beneficial relationships inside and outside an organization, the difference between a mentor and coach, and the steps for choosing a mentor or coach.
Objectives:
¨ Networking to Advance in your Career
¨ Seeking Career Guidance
¨ Developing Your Career Network
¨ Working to Excel
¨ Marketing Yourself
¨ Staying Competitive
¨ Defining Career Aspirations
¨ Developing Career Goals
¨ Creating Career Strategies
Creating Your Skills Portfolio
Different from a resume, this little-known tool allows you to present a unique image of your experience drawn from some of the best examples of your previous work. It describes the seven steps to preparing an attention-grabbing portfolio and the best technique for presenting it during an interview. Also included is how to develop an electronic portfolio.
In this course, students will learn to meet the demands of creative thinking in the workplace. This course helps develop creative thinking skills and allows students to practice using the creative thinking process. This course also offers the student information required to mentally and physically prepare for creativity; incorporate innocence, intuition, and adventure into creative thinking; and use creativity to generate ideas and solve problems. Additionally, this course offers the student information required to recruit and retain creative individuals, perform a creativity audit, and to communicate with creative people. The program covers activities that can be used to increase creativity in a team and describes the creative problem-solving process.
Objectives
¨
Identify the stages of the creative process.
¨
Recognize techniques that will enhance creativity.
¨
Avoid personal and organizational factors that
block creativity.
¨
Foster a climate of creativity.
¨
Develop creativity in different management
functions.
¨ Select exercises that can be done to mentally prepare to be creative.
¨ Identify elements of physical surroundings that you can control to increase creativity.
¨ Choose ways in which you can physically prepare yourself to be creative.
¨ Identify ways to increase your innocence.
¨ Use ways to be more adventuresome to reach a decision.
¨ Use the guidelines for generating good ideas.
¨ Solve a problem through creative thinking.
¨ Recognize the factors that attract creative individuals to a company.
¨ Demonstrate an understanding of various methods of recruiting creative individuals.
¨ Identify the factors to determine the best creative individuals for a company.
¨ Practice using the factors that will encourage retention of creative employees.
¨ Demonstrate an understanding of the creativity audit.
¨ Follow the process for assigning creative tasks.
¨ Demonstrate characteristics of a successful creative team.
¨ Identify roles that team members will play.
¨ Manage an individual who might hinder creative sessions.
¨ Use conflict to foster creativity.
¨ Recognize the correct order for the creative problem-solving processes.
¨ Use creativity to solve a problem.
¨ Use creativity to make a decision.
Developing as a Professional
Learn how-to present yourself well in business
and social situations. You will learn what qualities define a professional and
what you can do to gain recognition as a true professional in your workplace.
The tips in this course are easy to turn to for on-the-job advice on everything
from developing good work habits to minding your cubicle manners, as well as
networking and scheduling your time effectively. Finally you will find new ways
to cope with workplace challenges such as defusing conflict and managing
pressure and stress.
Objectives:
¨ Project a Competent and responsible appearance and attitude
¨ Remember proper etiquette in business and social situations
¨ Maintain your professionalism by keeping your skills up-to-date
¨ Develop good professional relationships
Developed primarily for
individuals without a college degree, this book outlines a proven ten-step job
search program. Among other topics, you'll learn how to make an impact with
resumes, applications, telephone interviews, and in-person interviews.
This Course is designed for students who want to learn how to touch-type to increase their speed and efficiency on the keyboard. The open, modular-style manual is designed for quick scanning in the classroom, and is filled with interactive exercises that will allow students to explore the intricacies of KAZ (Keyboarding A to Z).
Objectives:
¨
Use the keyboard with
correct posture, and identify the home keys and their importance in
touch-typing.
¨
Touch-type the letter keys with increasing speed and accuracy.
¨
Touch-type capital letters, special characters, and standard
punctuation.
¨
Develop increasing
speed and accuracy, and calculate words per minute typing speed.
Learn how to
identify characteristics and myths related to time, and manage time-related
issues.
Objectives:
¨
Manage written, oral,
and electronic information, and use memory more effectively.
¨
Manage outgoing
information, and identify when it's best to use written, oral, or electronic
information.
¨
Prevent information
overload, and manage information by using the INFO process.
¨ Manage team time, communicate and plan within a team, and use team time effectively.
The
role of the secretary has blossomed into many different roles with the advent
of new communication tools and the many changes in the workforce. This has been
revised and updated to blend the idea, the tasks, and the roles of the
secretary and to show how the standards and professionalism that the
secretarial role embraced can be modernized and shared throughout an office.
Objectives:
¨
Positioning yourself
as a Professional
¨
Enhancing your
Professional Image
¨
Expanding your Skills
¨
Communicating for
Results
¨
Building Relationships
and Networks
Avoid the seven unforgivable
mistakes of interviewing. Use this concise, quick-read book to help you master
the interviewing processand make sound hiring decisions you wont regret.
Youll learn how to easily assess strengths and weaknesses, and what to look
for in a prospective employee. Its just as invaluable for job seekers!
Do it right the first time. This
book guides the reader through a systematic approach to developing and
presenting effective, eye-catching resumes. An easy eight-step formula will
help readers excel at several different resume approaches, including
chronological, work experience, and subject-related resumes.
Time management skills are so important with our everyday busy schedules. Identify the benefits of time management and how to set priorities. The open, modular-style manual is design for quick scanning in the classroom, and is filled with interactive exercises that will allow students to explore the complexities of Time Management.
Objectives:
¨
Develop time
management plans by identifying goals, creating daily plans, and recognizing
obstacles.
¨
Use technology to save
time instead of wasting time; and maintain a reasonable workload by saying
"no".
¨
Increase productivity
by controlling interruptions and meetings, and recognizing factors that
adversely affect productivity.
¨
Avoid information
overload by identifying causes, screening information, controlling paperwork,
and using a filing system to organize your office.